Help and Customer Care: Build-A-Party®

General Build-A-Party® FAQ | 5th Ave at 46th in New York City FAQ

Build-A-Party® Answers

  • How much does a Build-A-Party® at friends 2B made®cost?

    You set the price of your party for 6 or more starting at $15 per Guest for friends 2B made parties and $20 per Guest for friends 2B made sweetheart™ parties. Just tell our party leader your price per Guest and the party leader will ensure that each Guest has a great time while staying within the price level that you choose! You only pay for the doll and fashions your Guests take home - no additional party fees!

    When you schedule a party, we do require a deposit to reserve the date. The deposit is applied to the cost of your party on the day of your visit. Credit cards for booking on-line, and credit cards & checks are accepted when booking by phone. Parties may be cancelled 24-hours prior to the party date for a full refund or the deposit may be applied to another date if you choose.

  • What is included in a scheduled Build-A-Party?

    We provide:
    • A party leader to keep your Guests entertained throughout the party process
    • Gifts for the Guest of Honor
    • Party favor for all birthday party Guests
    • Patch for Scout troops and class group party Guests
    • Printable invitations and thank you cards (click here)
  • How do I schedule a party?

    Book online using our Party Scheduler, visit the store or call toll free 1-877-789-2327.

    Information to have ready when scheduling:

    • Contact name, address & phone number
    • Guest of Honor name and age
    • Preferred party date & time, plus alternate date & time
    • Number of party Guests you are inviting
    • Price per Guest
    • Deposit to reserve party date (credit cards for booking on-line; credit cards & checks accepted when booking by phone or at a store)

    By using your confirmation number, you can make changes to your party with our on-line Party Scheduler up to 2 weeks prior to the date. For additional changes please call a Guest Service Representative at (toll free) 1-877-789-2327.
  • How many Guests do I need and how long will my party take?

    6 or more Guests are required for a scheduled Build-A-Party®. If you would like to schedule a party with more than 19 Guests, please call (toll free) 1-877-789-2327, so that we may make special arrangements. Parties typically range from 1½ to 2 hours. This is only an estimate. The length of the party will depend on the number and age of Guests and additional activity in the store at the time of your visit. It is helpful for younger Guests to fill out a Party Guest Certificate Planner prior to the party, to ensure they are able to register for our friend 2B found™ ID system. After scheduling, if the number of party Guests increases or decreases by 5 or more, please call and let us know as far in advance of the party as possible.
  • Should supervising adults attend a child's party?

    An adult must be present at every party. We also request that a parent be present for every child 3 years of age and younger. It is not necessary for all parents of party Guests above the age of 3 to be in attendance during the party. It is helpful for younger Guests to fill out a Party Guest Certificate Planner prior to the party, to ensure they are able to register for our friend 2B found™ ID system.
  • Will we be able to have refreshments at the store?

    We are not licensed to serve food and beverage in our store. We invite you to visit our friends 2B made® location page for a list of Food Partners in the mall that may offer a discount to your group. Call the participating restaurant for specifics on what can be offered to your group.
  • Is a deposit required to reserve a party date and is it refundable?

    When you schedule a party, we do require a deposit to reserve the date. The deposit is applied to the cost of your party on the day of your visit. Credit cards for booking on-line, and credit cards & checks accepted when booking by phone. Parties may be cancelled 24-hours prior to the party date for a full refund or the deposit may be applied to another date if you choose.
  • Still have a question?

    Email a Guest Service Representative by (clicking here) call (toll free) 1-877-789-2327 or visit your nearest friends 2B made® store.
That’s what friends R 4! (s07)